Payment, Pricing & Promotions

Pricing

This is a retail website and all prices shown are inclusive of VAT at the appropriate rate.

We also provide different pricing to hospitality and trade customers, but these are not shown on our website.

If you are either a trade or hospitality customer, then please contact us either by email or phone and we will be able to provide a quote for your order.

Promotions

All offers, promotions, sales and incentives are subject to availability of stock and may be withdrawn at any time without prior notice.

For customers visiting our factory shop, a minimum of 10% discount is available on all of our items. However, please note that if the website currently features a sale offering a discount of greater than 10%, then that discount percentage will be the discount available (for example, if an item is 30% off on our website, then the item will be 30% off in our factory shop).

For hospitality customers, if our website sale price comes under the list price, then we will offer you the same item at the website price.

Payment

We use Klarna, Braintree and Paypal to securely process online payments for most major credit and debit cards. Payment will be taken when we process your order. We can also accept and process telephone orders. We cannot accept payment by cheque or cash.

If you are a trade or hospitality customer, we can only accept payment via BACS / Bank Transfer when placing an order over the phone or email.