Delivery Information

Delivery

We will despatch your order promptly: You should receive your order within 3-5 working days for all in stock items (UK Mainland, 7-14 working days or longer otherwise). If for some reason your delivery doesn't arrive within the specified period, please contact us.

When your goods arrive, please lightly shake the parcel to ensure that it hasn't been damaged in transit. If you suspect your parcel contents are broken, then do not sign for it. Just request for the parcel to be returned to us so that we can process your return and re-delivery as quickly as possible.

Please ensure that you are available to receive your parcel as a signature is required for all deliveries. To assist us in providing an efficient service, please advise us of any access restrictions or loading/unloading issues that may be relevant.

An email will be sent to the address you provided at the time of checkout to confirm that your order has been dispatched.

A tracking number will be provided where possible to enable you to track your order. Your order should arrive the next working day following this email.

Please note: We cannot guarantee delivery within the times quoted on our website.

UK Mainland (Excluding Remote Areas and Off Shore)

Orders below £60 have a delivery charge of £6 including VAT, orders of £60 and above have free delivery.

Scottish Highlands.

All orders have a delivery charge of £15.

Remote Areas, Off Shore, Jersey, Guernsey and Northern Ireland.

If you are wishing to place an order from these areas, we highly recommend calling us on +44 (0)1484 854 025 and we can provide a quote for delivery to your address for your order, otherwise all orders have a delivery charge of £48.

Europe & Overseas

Please contact our sales team on +44 (0)1484 854 025 if you wish to place an order for delivery to addresses outside the UK.

When calling please ensure you have a list of items and their quantities for your order along with your shipping/delivery address, contact phone number and/or email address.

Our sales team will then get you an accurate shipping quote likely within the same day. Once the quote is ready we will email the details to you.

If you are then happy to go ahead with your order, then please call us back on +44 (0)1484 854 025 to provide your payment information.

Import declaration documentation will be provided with your shipment. You will be responsible for any required import duties and/or taxes for your country and/or state.